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The Calypso FAQ
The Calypso Email FAQ will help you find answers to your questions
and help you with any problems you may have with Calypso Email.
If you have questions about Calypso or if you are looking for more
information about the program, please visit http://groups.yahoo.com/group/CalypsoMail/.
General info about Calypso
- What is the version number of the current release?
The version number of the current release is 3.30.
- I have a new computer, how do I move Calypso and my mailboxes to it?
Install: First install Calypso on the new system.
Copy your Mailbox file(s): Next, simply copy your Calypso mailbox files to
the new computer. If you used the defaults during installation, copy them
to the C:\Program Files\Calypso3\Mailbox directory. All of your messages,
address book and configuration information are stored within the mailbox
file. By copying it, you move all of this information in one step.
Open your Mailbox: You can now open your mailbox by starting Calypso from
the Windows Start Bar and using the "Open a Mailbox" button. To create a
desktop icon that directly opens the mailbox, go to "Mailbox | Properties"
and check the "Place a shortcut on the desktop" checkbox". When you exit
the properties screen, the shortcut will be created.
Remove: To remove Calypso from the old system, go to
"Start | Programs | Calypso3" and select "Uninstall Calypso".
- What are the mail server requirements for Calypso?
The mail server must support POP3 or IMAP4 protocol for incoming mail, and SMTP
for outgoing mail.
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System Requirements
- What are the system requirements for Calypso?
- The latest version of Windows 9x, Windows ME, Windows 2000 or Windows NT 4.0
- 6 MB disk space
- At least one Internet e-mail account
- HTML messaging requires Internet Explorer 4.01 or later
- PGP support requires PGP v5.5 or later
- Does Calypso run with Windows 2000?
Yes, Calypso runs on Windows 2000. However, there following issues have been discovered with the current release (3.10.03 Build 1018) and will be corrected in the next release of Calypso:
ISSUE 1:
There is a permissions issue when you have multiple users or you installed as the administrator and then use it as a user.
In order to register the Windows 2000 machine so all the users can access Calypso you must do the following...
Click Start | Run | Type 'regedit'
Click Hkey Local Machine | Software | MCS | Calypso3
On the menu bar click Security | Permissions
Click Users | Full Control
ISSUE 2:
If you click and drag an attachment into a message window, the attachment is duplicated. For example, if you drag two attachments, you get four, and so on.
WORK AROUND:
Drop in the header of the compose frame instead of in the message section.
- How do I find my Windows 95 / Windows 98 / Windows ME operating system version?
- On your desktop, double-click the My Computer icon.
- In the My Computer folder, double-click Control Panel.
- In the Control Panel dialog, double-click System.
- You will find the version number in the General tab of the System Properties dialog. Under Microsoft Windows 95 is the version number, 4.00.950 X. If X is 0, then you should download and install the latest Service Pack for Windows 95 from www.microsoft.com.
- How do I find my Windows NT operating system version?
- From the Start menu, click Run.
- In the Open box, type winver.
- The dialog box will have Version 4.0 (Build 1381 Service Pack X) where X is the service pack number. If Service Pack X does not appear, you have no service packs installed. If you do not have the latest service pack installed, download and install it from www.microsoft.com.
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Interface and Configuration
- How do I find my Calypso version?
To find your complete Calypso version number, click About Calypso in the Help menu.
If you do not see the version number at the top of the dialog (e.g. "Version 2.40.35"), then click the More button to view your complete version number.
- How do I rename my mailbox?
The Calypso mailbox is a file named <your mailbox name>.box. To rename the mailbox, close Calypso, and rename the mailbox using Windows Explorer. By default, the mailbox file is stored in the mailbox directory of your Calypso program directory.
Version 3.x:
C:\Program Files\Calypso3\mailbox
Version 2.x:
C:\Program Files\Calypso2\mailbox
- What is the Mailbox view?
Mailbox view is the primary window you see when running Calypso. It contains the menu, the toolbar, and three panes: folder list, summary list, and preview box.
To change the pane orientation in Mailbox view, select Window Layout from the Windows menu.
- What is a toolbar?
The toolbar is a region at the top of Mailbox view or Message or Compose view. It contains buttons that are shortcuts to frequent actions like composing or replying to a message. From the Window menu, you can choose to display small buttons (the default), large buttons, large buttons with text, or none (hide the toolbar).
The Mailbox view and Message/Compose view toolbars are configured separately.
You can customize the toolbar or change its location.
- Can I customize which buttons appear in my toolbar?
Yes, you can configure which buttons appear in the toolbars. The Mailbox view and Message/Compose view toolbars are configured separately. To customize the toolbar, click Toolbar from the Window menu, then click Customize.
- Can I move the toolbar?
Yes, you can move the toolbar to a different location in the Mailbox or Message/Compose view. Drag the toolbar with the mouse to a different edge of the window. The toolbar can become a separate window also.
The Mailbox view and Message/Compose view toolbars are configured separately.
- What is the folder list?
The folder list contains the folders for the Calypso mailbox. The Accounts, Address Book, Auto-response, Filter, and Signatures folders do not contain messages but items described by the folder name. All other folders contain messages. These folders are not Windows system folders, but folders within the Calypso mailbox database.
To display different panes in the Mailbox view, select Toggle View from the Windows menu, and then click the setting you want.
To change the pane orientation in the Mailbox view, select Window Layout from the Windows menu.
- How do I tell which folder is the current folder?
The current folder has a red arrow in place of the folder icon and the name of the folder is in bold typeface.
- On Windows 95, why does the red arrow on my current folder disappear when the folder list loses focus?
This problem could be caused by an old c:\windows\system\comctl32.ocx file. Installing the latest version of Windows 95 should resolve the problem.
- What is the summary list?
The summary list displays the contents of the currently selected folder in the folder list.
To display different panes in the Mailbox view, select Toggle View from the Windows menu, and then click the setting you want.
To change the pane orientation in the Mailbox view, select Window Layout from the Windows menu.
- What is the preview box?
The preview box displays the contents of the item selected in the summary list.
To display different panes in the Mailbox view, select Toggle View from the Windows menu, and then click the setting you want.
To change the pane orientation in the Mailbox view, select Window Layout from the Windows menu.
- Where and what are the Details?
The Details are at the bottom of the Mailbox view. Details record communications with the mail server(s) during actions such as checking and sending mail, or deleting messages from the Wastebasket. To display the Details in a separate dialog, click the Details button.
- What is the Message view or Compose view?
The Message view is the window you see when you open a message to read it.
Compose view is the window you see when you compose a message.
- What are the account properties?
Account properties contain settings for an individual e-mail account. Each tab contains options with which you can customize the account. Double-click an account in the summary list to open its account properties.
- How do I modify my account properties?
In the mailbox folder list, click Accounts.
In the summary list, double-click the account you want to change.
– or –
In the folder list, click Accounts.
In the summary list, right-click the account you want to change, then select Properties.
– or –
Version 2.x:
In the folder list, click Accounts.
In the summary list, select the account you want to change.
In the Mailbox menu, click Accounts, then click Properties.
Version 3.x:
In the Mailbox menu, select Accounts then Properties.
Click the account you want to change.
- What are the mailbox properties?
Mailbox properties contain settings for your mailbox. Each tab contains options with which you can customize the mailbox. Each mailbox contains one or more e-mail accounts. Each account has properties as well.
- How do I modify my mailbox properties?
From the Mailbox menu, click Properties.
– or –
Right-click <Mailbox Name> in the folder list, then click Properties.
- Why are menu items sometimes unavailable/disabled?
Why are toolbar buttons sometimes unavailable/disabled?
Menu items and toolbar buttons in Mailbox view are available depending on what is selected in the folder list, summary list, or preview box.
Menu items and toolbar buttons in Message or Compose view are available depending on what is selected in the message or the type of message. For example, the Reply button would be disabled if you were viewing a message you composed and sent.
If you have Calypso Lite or if Calypso is in Offline mode, menu items and toolbar buttons will be unavailable when Calypso is checking mail.
You should update to Calypso 3.30, which is FREEWARE!
- Can I change the font used by Calypso?
Yes, there are two font settings in Calypso: one for the preview box and another for the Message/Compose view.
To set the font in the preview box:
From the Window menu in the Mailbox view, click Change Preview Font.
Modify the settings as desired and then click OK to save the changes.
To set the default Message/Compose view font:
From the Window menu in the Message/Compose view, click Change Default Font.
Modify the settings as desired and then click OK to save the changes.
To set the Message/Compose view font for the current message only:
From the Window menu in the Message/Compose view, click Change Font.
Modify the settings as desired and then click OK to save the changes.
When you print a message, Calypso uses the current font.
Version 2.x:
The fonts used by Calypso are for your viewing and printing purposes only. Calypso transmits messages in ASCII. Calypso does not support Rich Text Format (RTF) or HTML (Hypertext Markup Language) messages.
Version 3.x:
Calypso will view, print and/or transmit HTML/Rich Text messages.
- Does Calypso support international fonts?
Does Calypso support international character sets?
Yes. Starting with Calypso v2.4, you can send and receive messages with single-byte character sets. Calypso does not support double-byte character sets at this time.
In the mailbox properties Character Sets tab, you can associate any font installed on your system with a character set so that the message will be displayed correctly.
Calypso supports the following character sets:
U.S. ASCII
EUC-KR
ISO-8859-1 (Latin 1)
ISO-8859-2 (Latin 2)
ISO-8859-3 (Latin 3)
ISO-8859-4 (Latin 4)
ISO-8859-6 (Arabic)
ISO-8859-7 (Greek)
ISO-8859-8 (Hebrew)
ISO-8859-5 (Cyrillic)
ISO-8859-9 (Latin 5)
ISO-2022-KR
ISO-2022-JP
ISO-2022-JP2
KOI-8R (Cyrillic)
Windows-1250 (Central Europe)
Windows-1251 (Cyrillic)
Windows-1253 (Greek)
- What is the difference between single-byte and double-byte character sets?
A single-byte character set is a set of characters or symbols that can be represented with one byte. Most American and European languages use single-byte character sets.
A double-byte character set requires two bytes to represent all of the characters. Most East Asian languages (like Chinese or Korean) require double-byte character sets because their alphabet is much larger. Calypso does not support double-byte character sets at this time.
- Can I configure the window layout of the Mailbox view?
Can I configure the arrangement of the folder list, summary list and preview box?
Yes, you can configure the orientation of the folder list, summary list and preview box in Mailbox view. Click Window Layout from the Window menu.
- Does Calypso support text formatting, HTML (Hypertext Markup Language), or RTF (Rich Text Format)?
How do I include .gif, .jpg or other bitmap files in the body of a message?
Version 2.x:
Calypso does not support these features in this version.
Version 3.x:
In Compose view, click Format, then Insert Image. If Format is not in the menu, open the Window menu and click Show Rich Text (HTML).
- In what ways can I minimize my Calypso mailbox?
Can I minimize Calypso to the icon tray instead of the taskbar?
Can I hide Calypso when it is minimized?
There are three settings for minimizing the Calypso mailbox:
Setting Description:
- Minimize to taskbar:
This is the default setting. When minimized, the Calypso icon is displayed in the system taskbar.
- Minimize to icon tray:
When minimized, the Calypso icon is displayed in the icon tray.
- Hide when minimized:
This requires the Calypso tray monitor. When minimized, there is no icon for the mailbox. To restore the mailbox, select the mailbox from the tray monitor's right-click menu.
To configure how Calypso will minimize, select the appropriate option in
the mailbox properties Miscellaneous tab.
- What is the icon tray?
The icon tray is an area of the Windows system taskbar. It is located where the time is displayed. Usually this is the lower-right corner of the screen.
- What is the difference between a mailbox password and an account password?
A mailbox password is a security password that you assign to your Calypso mailbox. If you lock the mailbox (Click the Mailbox menu, then click Lock), you must type this password to unlock it. The mailbox password is optional. If you want to remove or change your mailbox password, click here.
An account password is assigned by your e-mail administrator (often your ISP). This is the password that you must type to log in to your mail server and retrieve mail. If your account password has changed, you can modify Calypso's settings in the appropriate account properties tab.
Version 2.x:
Account Status tab
Version 3.x:
Mail Server tab
Changing the password in Calypso will not change the password on the mail server. To change your password on the mail server, contact your e-mail administrator.
- How do I change or delete my mailbox password?
To change your mailbox password, you must know your old password.
Open Mailbox Properties.
In the Mailbox Status tab, click the Password button.
In the Password Change dialog box, type the old password. If you did not have a password, then do not type anything.
Then type the new password twice. If you do not want a password on your mailbox, do not type anything.
Click OK to save the new password.
If you did not type a new password, you will not be prompted for a password when you open the mailbox.
If you lock the mailbox and you do not have a password, click anywhere on the Mailbox view, do not type a password, then click OK.
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Receiving Mail
- What is POP3?
POP3 is version 3 of the Post Office Protocol. It is one of the two mail protocols Calypso supports to retrieve mail from your mail server. The mail server and client must use the same mail protocol.
- What is APOP?
APOP is an acronym for Authenticated Post Office Protocol. APOP is a secure method of logging in to a POP3 mail server. Normal POP3 authentication sends the password to the mail server in ASCII. This could be intercepted by a program that reads network traffic, thereby compromising the security of your account. APOP encrypts the password.
- Does Calypso support APOP?
Yes, starting with version 2.4, Calypso supports APOP. You can configure Calypso to use APOP in the Mail Server tab of account properties. Your POP3 mail server must also support APOP.
- What is IMAP4?
IMAP4 is version 4 of the Internet Message Access Protocol. It is one of the two mail protocols Calypso supports to retrieve mail from your mail server. The mail server and client must use the same mail protocol.
- What IMAP4 functionality does Calypso support?
Calypso supports the following IMAP4 features:
- Retrieving the mail from the default folder (inbox).
- Retrieving the message header only.
- Downloading X bytes of the message.
- Deleting the message from the mail server.
We plan to implement other IMAP4 features, but we do not have a schedule of when these features will be available.
- How do I mark a message as read without actually opening it?
There are several ways in Mailbox view to mark a message as read. First you must select one or more messages in the summary list, then do one of the following:
- From the Messages menu, select Mark Read.
- Right-click in the summary list and select Mark Read.
- Type Ctrl+R on your keyboard.
- You can also mark all messages in a folder as read using the right-click menu for that folder.
- Can I retrieve only a portion of an incoming message?
Yes. Calypso allows you to download
- the entire message
- only the message header
- a portion of the message (the first X lines or X bytes)
In the account properties Incoming Mail tab, you can configure how Calypso retrieves mail for this account. Use the What's This Help for detailed explanations.
- What authentication methods does Calypso support for checking mail?
Calypso supports Normal (plain text), APOP, and SPA authentication methods. You can configure the authentication method of Calypso in the Mail Server tab of account properties. Your POP3 mail server must also support the selected method.
- Normal authentication
provides no password protection, sending the user ID and password in plain text.
- APOP (Authenticated Post Office Protocol)
encrypts the password when logging in.
- SPA (Secure Password Authentication)
makes use of some Windows system components for authenticating to the server. When logging into a SPA server, the connection is passed to a Windows component for authentication. Windows will then determine the best authentication method that is supported by both your computer and the mail server to authenticate the login.
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Sending Mail
- What is SMTP?
SMTP is an acronym for Simple Mail Transport Protocol. It is the mail server that sends your mail.
- My SMTP mail server requires that I check mail before sending. How do I do that?
You must configure the e-mail account to send mail when checking (not send immediately).
To do this, go to Account | Properties | Outgoing Mail and choose "Send when checking mail". This tells Calypso to only send mail after doing a mail check.
The mail check will take place per your settings under Mailbox | Properties | Mailbox Status.
- How many addresses can I enter in the To, Copy and Blind Copy fields of a message?
A lot. The size of each field is 64 KB which translates to approximately 55,000 - 60,000 characters of address information. The number of addresses you can enter in each field will depend on the length of the addresses.
The Subject field is also 64 KB.
Some mail servers may have size limitations for the header.
- Why do recipients see the message as one long line?
The recipient's e-mail application does not support quoted printable encoding, so you need to send the message with word wrap.
- Can I set the maximum line length in messages I send?
Does Calypso have "word wrap"?
Yes. In the account properties Outgoing Mail tab, select the Word Wrap check box. When Calypso sends messages, it will limit lines to X characters (the default is 76), regardless of the paragraph length. Each line will separated by a hard line break.
Starting with Calypso v2.4, you can configure how many characters per line the message will have before the hard line break.
By default, Calypso sends messages using quoted printable encoding format.
- What is "quoted printable encoding"?
By default, Calypso sends messages using quoted printable encoding which permits lines longer than 76 characters. This allows the receiving e-mail program to decode the paragraph and format the message to fit the message viewing area.
Some e-mail applications do not support quoted printable encoding or do not support it correctly. The recipient may see the message with "=" at the end of each line or the paragraphs are displayed as one long line. To correct this problem, you can configure Calypso to send the message with word wrap.
- Can I use any ASCII/text file for a signature?
Yes. With Calypso, you can use any ASCII file as a signature.
In the account properties Signature tab, click Browse to find the text file.
Select the file and click OK.
Select the Attach Signature to Outgoing Mail check box.
- Can I use multiple signatures in a message?
Can I insert a signature anywhere in the message?
Yes, starting with Calypso v2.4, you can insert one or more signatures anywhere in the message in the following manner:
- Place your cursor in the message body.
- From the Options menu, click Insert Signature, then select a signature.
- This will override any default signature you may have configured for the account in the Signature tab of account properties.
- What is return receipt?
A return receipt is a confirmation from the recipient's mail server that it received the message. Not all mail servers send return receipts. Many of them manage a high volume of mail and do not want to spend time sending return receipts.
A return receipt does not signify that the recipient downloaded the message or read the message, just that the mail server received it.
- How can I verify if someone received my message?
How can I verify if someone read my message?
You cannot in Calypso 2.4 or earlier. See the question above.
You can in Calypso 3.0 if Opened Rcpt. is selected when composing the message and the person receiving the message has not disabled this feature. Both the sender and the receiver need to be using Calypso 3.0.
- What is Blind Send™?
Blind Send is a unique Calypso feature that sends a copy of the message to each recipient specified in the To field. Each person specified in the To field does not see any of the other recipient's names or e-mail addresses. This allows you to send a message to many people and preserve privacy and confidentiality.
When Blind Send is enabled, Copy and Blind Copy are unavailable. Blind Send can be enabled or disabled using the check box at the bottom of the Compose view.
- What is the difference between copy and blind copy?
What is blind copy?
Blind copy is similar to regular copy with a distinct difference: the recipients in the To and Copy fields do not know people in the Blind Copy field received the message. The person who receives a blind copy does not know about other blind copy recipients either.
- What is the difference between blind copy and Blind Send™?
With Blind Send, the recipient does not see any other e-mail addresses in the To field. The Copy and Blind Copy fields are unavailable.
With blind copy, the recipient sees all e-mail addresses in the To and Copy fields, and none of the recipients in the Blind Copy field.
- What authentication methods does Calypso support for sending mail?
Calypso supports only plain text and SPA authentication methods when sending mail. You can configure the authentication method of Calypso in the Mail Server tab of account properties. Your SMTP mail server must also support the selected method.
- None is the default and means that no user / password information is sent to the mail server during login.
- Use POP account means that Calypso will send over the same User ID and Password as specified in the POP settings.
- User supplied allows you to choose a User ID and Password to be sent to the mail server.
- SPA (Secure Password Authentication) makes use of some Windows system components for authenticating to the server. When logging into a SPA server, the connection is passed to a Windows component for authentication. Windows will then determine the best authentication method that is supported by both your computer and the mail server to authenticate the login.
- One other type that is not included in the list is Send after Check. Some mail servers require you to check mail within a minute or so of sending mail. If this is the case, then you must configure Calypso to Send When Checking, instead of Send Immediately. This is set in the Outgoing Mail tab of account properties.
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Attachments
- What is "attachment encoding"?
When you send an e-mail attachment, it is modified (encoded) by the e-mail client to ensure smooth travel over the network. When the attachment reaches its destination, the modified pieces must be reconverted (decoded) before the attachment can be read by the recipient.
The sending and receiving e-mail clients must support the same kind of encoding so that the attachment can be received correctly.
- What kind of encoding does Calypso support?
What is UUEncode encoding?
What is Base64 encoding?
What is BinHex encoding?
Calypso supports the following encoding techniques:
- UUEncode
UNIX standard for encoding binary data as ASCII.
- Base64
File format using 64 ASCII characters to encode the six bit binary data values 0-63. Because Base64 must be used in conjunction with MIME, this option is disabled if Use MIME is not selected in the Attachments tab of Mailbox properties.
This is the default encoding method.
- BinHex
Macintosh format for representing a binary file using only printable characters. The file is converted to lines of letters, numbers and punctuation.
The sending and receiving e-mail clients must support the same kind of encoding so that the attachment can be received correctly.
- What is MIME?
A standard for multi-part, multimedia electronic mail messages and World Wide Web hypertext documents on the Internet that provides the ability to transfer non-ASCII data. You may want to use MIME with all three of the encoding techniques because if your recipients do have MIME, they will be able to read the MIME headers along with the body of the attachment.
- I sent a message with an attachment to someone using a different e-mail program, and the attachment is corrupted.
I received a message with an attachment from someone using a different e-mail program, and the attachment is corrupted.
Both e-mail programs (the sender's and recipient's) must support the same type of encoding for the attachment to be sent and received successfully. Calypso supports three types of encoding.
If you don't know what type of encoding the other person's e-mail program supports, you can try sending attachments in all of the possible formats:
- MIME enabled with Base 64
- MIME enabled with BinHex
- MIME enabled with UUEncode
- MIME disabled with BinHex
- MIME disabled with UUEncode
To enable or disable MIME, select or clear the Use MIME check box in the Attachments tab of Mailbox properties.
- Where are my attachment files and how do I access them?
Attachments are saved with the message in the Calypso mailbox database. To access an attachment, double-click the message in the summary list. Using the right-click menu for the attachment, you can view, delete or save the file.
There are several ways to automatically save attachments to your hard drive.
- Can I save attachments to my hard drive automatically?
By default, attachments are saved with the message in the Calypso mailbox database. Starting with Calypso version 2.4, you can save attachments using filters.
If your version of Calypso is earlier than 2.4, double-click the message in the summary list. Use the right-click menu for the attachment to save the file.
- Attachment Long Filename Problem
MCS has tested Calypso and verified that it is not susceptible to the Attachment Long Filename problem recently found in Microsoft and Netscape e-mail programs.
However, the testing did reveal a program bug when processing attachments with filenames longer than 79 characters.
Sending an attachment with a filename longer than 79 characters causes Calypso to abnormally terminate. To recover, re-open the mailbox.
Receiving an attachment with a filename longer than 79 characters causes Calypso to jumble some characters past the 79th character. The attachment is intact and may be saved to disk with any filename (including the jumbled filename).
With attachment long filenames as the center of attention, this problem has been corrected and posted on this Web site as an update to version 2.40.41.07 (To check your full Calypso version number, go to the Calypso Help menu and click "About Calypso | More").
To update: Download and run the latest release from this Web site.
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Address Book
- Can multiple users share the same address book?
Version 2.x:
No, not directly. The address book is part of the mailbox database which can only be opened by one user at a time.
You can import the address book from each other's mailbox. If you only want the other user to have some of your address book, you could export selected entries to a file, and then the other person could import the exported file. See the online Help for more information about exporting and importing address books.
Version 3.x:
Version 3 will also support the global address book.
- Can I import the address book from another e-mail program to Calypso?
Yes, with Calypso, you can import the address book from the following e-mail programs:
- 2.x
- Calypso Version 1
- Calypso Version 2
- Eudora
- Microsoft Exchange
- Netscape Version 3.x
- OUI 1.9.2 Pro
- Netscape Version 4.x (LDIF format)
If your old e-mail application is not one of those listed above, you may be able to import the address book as an ASCII delimited file. The address book for the other e-mail application must already be stored in an ASCII file or you must be able to export the address book to an ASCII file. See the Calypso online Help for more information about importing address books.
- When using Calypso with Time & Chaos, I can't create any groups
Currently, groups are not supported in the Time & Chaos address book.
- What is the global address book?
The global address book is an address file saved as an ASCII delimited file. This file is placed on a shared network drive. Calypso version 3.x users can import this file into their local address book. Users will not be able to update the global address book. Global address entries appear in the local Calypso address book.
- What is the maximum length of an e-mail address in the Calypso address book?
Why does a Eudora address book with a long e-mail address get truncated when imported by Calypso?
The e-mail address in a Calypso address book entry can be a maximum of 128 characters.
Some e-mail programs, like Eudora, allow you to create an address book entry with multiple addresses. Eudora seems to have an unlimited e-mail address field, so when you import Eudora address book to Calypso, longer addresses will be truncated.
You can specify multiple e-mail addresses for a Calypso address book entry if each address is separated by a comma.
To convert your OUI address book to Calypso, see instructions here.
- What is the maximum number of address book entries?
The address book does not have a maximum number of entries. It is limited by the amount of disk space on your system.
- What is the maximum number of entries in the Favorites list?
The maximum is 50.
- What is an address book Favorite?
A Favorite is an entry in the address book that you use frequently. In Compose view, you can select a Favorite address by right-clicking in the To, Copy, or Blind Copy fields. See the Calypso online Help for more information about Favorites.
- What is a Mail Template?
Version 2.x:
A Mail Template is a type of address book entry that assists you with frequent mailings. It allows you to set which recipients will be in the To, Copy and Blind Copy fields.
Calypso version 2.x does not support predefined messages or ready-to-use responses.
Version 3.x:
Mail templates will still behave as above, but now you can create predefined messages. In other words, you can create and save messages that can be sent out as needed to different recipients.
Users frequently use Blind Send with bulk mail.
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